Roof Repair Smedway built its Roof Leak Repair division around one idea: homeowners in West Chicago deserve a straight answer, a fair price, and a truck in the driveway fast.
Roof Repair Smedway didn't start as a franchise looking for a market to plant a sign in. Our crews trained on real tear-offs, real ridge vents, and real attic inspections in West Chicago, IL before we ever put a truck on the road under this name.
Ask any Roof Repair Smedway crew lead for a copy of our license and certificate of insurance and they'll hand it over before you even finish the sentence — that's standard practice here, not a special favor.
We've seen what happens when a roof gets "good enough" instead of done right — the drywall stains, the mold behind the insulation, the second call nobody wanted to make. Our Roof Leak Repair teams build to avoid that call entirely.
Every lead technician carries current state credentials before stepping on a ladder.
A tarp-down call at 2 a.m. gets the same urgency as one at 2 p.m.
Every estimate is itemized in writing so you know exactly what you're paying for.
Local crews already know the weather patterns and permit offices in West Chicago, IL.
By the time water is visibly dripping into a room, the damage underneath the surface has usually been developing for a while.
Asphalt shingles shed protective granules as they age, and a gutter full of grit usually means the surface layer is wearing thin.
Shingle edges that curl upward have usually lost flexibility, which makes them far more likely to crack or blow off in the next storm.
Small gaps that let light in will let water in during the next heavy rain.
Ceiling stains tend to grow slowly, which is exactly why they're often ignored until the damage spreads.
Poor roof ventilation or compromised insulation from a slow leak can quietly push cooling costs up month over month.
Missing shingles expose the underlayment, which is only designed as a temporary secondary barrier, not a long-term surface.
Whether it's a single emergency tarp or a full system replacement, each service below is handled by technicians who specialize in that exact scope of work.
When high wind or hail peels back a section of roofing, our on-call crew tarps the exposed area to stop active water intrusion before it reaches the decking, then schedules the permanent repair.
Residential work covers shingle repair, full re-roofs, ridge and soffit ventilation upgrades, and skylight flashing — whatever the house actually needs.
Commercial roofs carry different loads and different membrane systems than residential shingles, and our crews are trained on TPO, EPDM, and modified bitumen accordingly.
Old, layered shingle systems often need a full tear-off rather than an overlay, and we'll tell you honestly which one your roof actually needs.
Post-storm inspections give homeowners a documented record for insurance purposes, whether or not a claim is ultimately filed.
Specialized repairs cover ice-dam prevention, dormer flashing, and low-slope transitions that standard shingle crews sometimes overlook.
A dispatcher takes down your address, roof type, and the issue, then routes it to the nearest available crew in West Chicago, IL.
You get a plain-language explanation of what's actually happening, not just a repair quote.
No verbal-only pricing — every number is documented so there's no confusion at invoice time.
Warranty documentation is provided on completion for both materials and labor.
Response windows are communicated upfront, not left as a vague "sometime this week."
Every job gets a written estimate before a single nail is pulled, so there's no surprise number waiting at the end.
Certifications are kept current so warranty coverage on materials stays valid when we install them.
Every repair and install comes with a workmanship warranty separate from the manufacturer's material warranty.
We've worked with enough adjusters across West Chicago, IL to know what documentation actually gets a claim approved faster.
If a repair is all your roof needs, we'll say so — we don't push a full replacement to inflate the invoice.
We put our workmanship guarantee in writing on every job, so if something about the completed work doesn't match what was agreed, we send a crew back at no extra charge.
We also guarantee the estimate itself: barring a scope change you approve in writing, the number on your written quote is the number on your final invoice.
We keep multiple crews staged across West Chicago, IL so that a storm hitting one part of the region doesn't leave the rest of West Chicago waiting.
Because our crews already know the layout of West Chicago and the surrounding parts of West Chicago, IL, we rarely waste a homeowner's morning on a wrong-turn delay.
"Full tear-off and reroof on our place took three days start to finish. Cleanup was better than I expected — not a single nail left in the yard."
— West Chicago Homeowner
"Commercial flat roof on our shop had ponding water for years. They fixed the drainage issue instead of just patching the same spot again."
— West Chicago Homeowner
"Annual inspection caught a soft spot near the chimney before it turned into a real leak. Glad we scheduled it."
— West Chicago Homeowner
"Skylight had been leaking on and off for a year with two other companies unable to fix it. Roof Repair Smedway found the actual flashing gap and sealed it right."
— West Chicago Homeowner
"Storm-chasers kept knocking on our door after the last big wind event. We called Roof Repair Smedway instead because they're actually based here."
— West Chicago Homeowner
Same-day emergency response and honest, upfront pricing across West Chicago, IL.
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